Skip to main content
POST
Return conversation to orchestration

Authorizations

Authorization
string
header
required

Access token issued by gs.service.id. Its access_identity claim carries team_sid, actor_sid and actor_type, and that team scope is authoritative.

Team-SID
string
header
required

Team scope for tokens that do not carry one. Ignored when the token already names a team.

Path Parameters

sid
string
required

The thread to hand back. It needs a linked primary person, else 409 not_linked.

Required string length: 18
Pattern: ^ub_cv_

Body

application/json

Request body of return_conversation_to_orchestration.

reason
enum<string>

Why the hand-back happens; default human_decision. It rides the playtables resume call and the timeline event.

Available options:
agent_low_signal,
agent_closed,
human_decision

Response

action success envelope.

success
enum<boolean>
required
Available options:
true
operation
enum<string>
required
Available options:
action
action
string
required

kebab-case verb; matches the route segment.

item
object | null
required
result
object
required
meta
object
required