Merge conversation
curl --request POST \
--url https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Team-SID: <api-key>' \
--data '
{
"source_sid": "<string>"
}
'import requests
url = "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge"
payload = { "source_sid": "<string>" }
headers = {
"Authorization": "Bearer <token>",
"Team-SID": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
Authorization: 'Bearer <token>',
'Team-SID': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({source_sid: '<string>'})
};
fetch('https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'source_sid' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Team-SID: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge"
payload := strings.NewReader("{\n \"source_sid\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Team-SID", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge")
.header("Authorization", "Bearer <token>")
.header("Team-SID", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"source_sid\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Team-SID"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"source_sid\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"success": true,
"operation": "action",
"action": "<string>",
"item": {
"sid": "<string>",
"team_sid": "<string>",
"agent_sid": "<string>",
"channel_account_refs": [
{
"channel": "linkedin",
"account_sid": "<string>",
"provider_thread_sid": "<string>"
}
],
"channels": [
"linkedin"
],
"is_group": true,
"title": "<string>",
"origin": "synced",
"state": "needs_you",
"created_by": {
"actor_type": "user",
"actor_sid": "<string>",
"team_sid": "<string>",
"permissions": {},
"actor_name": "<string>",
"oauth_client_sid": "<string>",
"reason": "<string>",
"cluster_id": 123,
"trace_id": "<string>"
},
"sender_profile_sid": "<string>",
"primary_person_sid": "<string>",
"scenario_key": "<string>",
"origin_workflow_sid": "<string>",
"agent_mode_override": "autopilot_ok",
"automation_ref": {
"workflow_sid": "<string>",
"workflow_name": "<string>",
"ai_agent_mode": "copilot",
"playtable_sid": "<string>"
},
"active_plan_sid": "<string>",
"dialog": {
"goal": {},
"stage": "rapport",
"needs": [
"<string>"
],
"qualification_answers": {},
"exchanges_used": 1,
"engaged_at": "<string>",
"objective_reached_at": "<string>",
"from": "engage",
"entry_scenario": "<string>",
"replies_without_fact": 1,
"offered_at": "<string>",
"followups_sent": 1,
"came_back": 1,
"ended_at": "<string>",
"outcome": "said_yes",
"last_facts": [
"<string>"
],
"skipped": [
"engage"
],
"last_move": "<string>",
"last_move_reason": "<string>"
},
"lead_evidence": {
"their_link_at": "<string>",
"confirmed_time_at": "<string>",
"handoff_after_reply_at": "<string>"
},
"agent_level": {
"scenario_key": "<string>",
"setting": "autopilot",
"level": "autopilot",
"condition": "<string>",
"condition_kind": "lead",
"run_sid": "<string>",
"decided_at": "<string>"
},
"lead_timezone": "<string>",
"auto_messages_used": 1,
"unread_count": 1,
"needs_reply": true,
"snoozed_until": "<string>",
"last_message_preview": "<string>",
"last_message_at": "<string>",
"first_outbound_at": "<string>",
"last_inbound_at": "<string>",
"merged_into_sid": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"deleted_at": "<string>"
},
"result": {
"merged_source_sid": "<string>",
"moved_messages_count": 1,
"moved_events_count": 1,
"moved_participants_count": 1
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}{
"success": false,
"error": {
"code": "validation_failed",
"message": "<string>",
"recoverable": true,
"suggestion": "<string>",
"field_errors": {},
"blockers": [
{
"type": "<string>",
"severity": "hard",
"description": "<string>",
"entity_sid": "<string>",
"resolution": "<string>",
"resolution_hint": "<string>",
"count": 123
}
],
"context": {}
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}{
"success": false,
"error": {
"code": "validation_failed",
"message": "<string>",
"recoverable": true,
"suggestion": "<string>",
"field_errors": {},
"blockers": [
{
"type": "<string>",
"severity": "hard",
"description": "<string>",
"entity_sid": "<string>",
"resolution": "<string>",
"resolution_hint": "<string>",
"count": 123
}
],
"context": {}
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}conversations
Merge conversation
Unite two live threads that are the same counterpart reached twice (the usual source is merge_candidate_sids from link_conversation_person). The path sid is the TARGET and survives; source_sid is the one that goes away.
In one transaction the source’s messages, timeline events, participants, tasks, plans and runs re-parent to the target, the channel anchors and channels union, the denorms and needs_reply recompute from the merged messages, and the source row is tombstoned with deleted_at and merged_into_sid. Participants with the same identifier fold into the target’s existing row.
The agent’s work on the source ends with it: its live plan is superseded, what it wrote there and had not sent is withdrawn (a draft_withdrawn event, cause plan_changed), its runs canceled. The target keeps its own plan, unless the source brings the merged thread its newest message as a new turn (the lead’s, after the account landed on the sender profile, unanswered by anything of ours): then the target’s plan goes too (cause newer_reply), the thread reopens and the agent reads that message as if it had just arrived (nothing is read when the agent is off for the thread).
Not reversible: there is no un-merge in v1, and anything holding the source sid has to re-point (the conversations.merged event carries both). The source must be live, in the same team and differ from the target; a target already merged away answers 409 target_merged_away. The wrong pair is only undone by hand.
Contract:
- MCP tool
merge_conversation, registry packagemcp.unibox/conversations, mountunibox.threads. - Operation
action, response envelopeaction. - Flags: dangerous: the MCP layer gates it behind a preview/commit token, and the effect cannot be undone through this API.
POST
/
api
/
conversations
/
{sid}
/
merge
Merge conversation
curl --request POST \
--url https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Team-SID: <api-key>' \
--data '
{
"source_sid": "<string>"
}
'import requests
url = "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge"
payload = { "source_sid": "<string>" }
headers = {
"Authorization": "Bearer <token>",
"Team-SID": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
Authorization: 'Bearer <token>',
'Team-SID': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({source_sid: '<string>'})
};
fetch('https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'source_sid' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Team-SID: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge"
payload := strings.NewReader("{\n \"source_sid\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Team-SID", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge")
.header("Authorization", "Bearer <token>")
.header("Team-SID", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"source_sid\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://beta.getsales.io/unibox/v1/api/conversations/{sid}/merge")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Team-SID"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"source_sid\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"success": true,
"operation": "action",
"action": "<string>",
"item": {
"sid": "<string>",
"team_sid": "<string>",
"agent_sid": "<string>",
"channel_account_refs": [
{
"channel": "linkedin",
"account_sid": "<string>",
"provider_thread_sid": "<string>"
}
],
"channels": [
"linkedin"
],
"is_group": true,
"title": "<string>",
"origin": "synced",
"state": "needs_you",
"created_by": {
"actor_type": "user",
"actor_sid": "<string>",
"team_sid": "<string>",
"permissions": {},
"actor_name": "<string>",
"oauth_client_sid": "<string>",
"reason": "<string>",
"cluster_id": 123,
"trace_id": "<string>"
},
"sender_profile_sid": "<string>",
"primary_person_sid": "<string>",
"scenario_key": "<string>",
"origin_workflow_sid": "<string>",
"agent_mode_override": "autopilot_ok",
"automation_ref": {
"workflow_sid": "<string>",
"workflow_name": "<string>",
"ai_agent_mode": "copilot",
"playtable_sid": "<string>"
},
"active_plan_sid": "<string>",
"dialog": {
"goal": {},
"stage": "rapport",
"needs": [
"<string>"
],
"qualification_answers": {},
"exchanges_used": 1,
"engaged_at": "<string>",
"objective_reached_at": "<string>",
"from": "engage",
"entry_scenario": "<string>",
"replies_without_fact": 1,
"offered_at": "<string>",
"followups_sent": 1,
"came_back": 1,
"ended_at": "<string>",
"outcome": "said_yes",
"last_facts": [
"<string>"
],
"skipped": [
"engage"
],
"last_move": "<string>",
"last_move_reason": "<string>"
},
"lead_evidence": {
"their_link_at": "<string>",
"confirmed_time_at": "<string>",
"handoff_after_reply_at": "<string>"
},
"agent_level": {
"scenario_key": "<string>",
"setting": "autopilot",
"level": "autopilot",
"condition": "<string>",
"condition_kind": "lead",
"run_sid": "<string>",
"decided_at": "<string>"
},
"lead_timezone": "<string>",
"auto_messages_used": 1,
"unread_count": 1,
"needs_reply": true,
"snoozed_until": "<string>",
"last_message_preview": "<string>",
"last_message_at": "<string>",
"first_outbound_at": "<string>",
"last_inbound_at": "<string>",
"merged_into_sid": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"deleted_at": "<string>"
},
"result": {
"merged_source_sid": "<string>",
"moved_messages_count": 1,
"moved_events_count": 1,
"moved_participants_count": 1
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}{
"success": false,
"error": {
"code": "validation_failed",
"message": "<string>",
"recoverable": true,
"suggestion": "<string>",
"field_errors": {},
"blockers": [
{
"type": "<string>",
"severity": "hard",
"description": "<string>",
"entity_sid": "<string>",
"resolution": "<string>",
"resolution_hint": "<string>",
"count": 123
}
],
"context": {}
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}{
"success": false,
"error": {
"code": "validation_failed",
"message": "<string>",
"recoverable": true,
"suggestion": "<string>",
"field_errors": {},
"blockers": [
{
"type": "<string>",
"severity": "hard",
"description": "<string>",
"entity_sid": "<string>",
"resolution": "<string>",
"resolution_hint": "<string>",
"count": 123
}
],
"context": {}
},
"meta": {
"trace_id": "<string>",
"span_id": "<string>",
"timestamp": "<string>",
"duration_ms": 1,
"team_sid": "<string>",
"actor_type": "<string>"
}
}Authorizations
Access token issued by gs.service.id. Its access_identity claim carries team_sid, actor_sid and actor_type, and that team scope is authoritative.
Team scope for tokens that do not carry one. Ignored when the token already names a team.
Path Parameters
The TARGET thread, which survives and keeps its active plan.
Required string length:
18Pattern:
^ub_cv_Body
application/json
Request body of merge_conversation.
The SOURCE thread, which is tombstoned. It must be live, in the same team, and different from sid; a target that is itself already merged away answers 409 target_merged_away.
Required string length:
18Pattern:
^ub_cv_Response
action success envelope.
Available options:
true Available options:
action kebab-case verb; matches the route segment.
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